• Cryptography defined
• Caesar cipher
• Symmetric-Key cryptography
• Public-Key cryptography
• Symantec Public-Key cryptography
• Digital signatures
• Trust Models
• Keys and key signatures
• Passphrases
• Certificates
• Symantec Encryption Security products
• Symantec Encryption Management Server
• Symantec Encryption Desktop
• Symantec Encryption Command Line
• Symantec Encryption Mobile
• Symantec Encryption iOS Viewer
• Symantec Encryption Management Server installation steps
• System requirements
• Installing Symantec Encryption Management Server
• Configuring the Symantec Encryption Management Server
• Installing updates and upgrading the Encryption Server Lab: Post installation tasks
• Introducing consumers, users and devices
• Introducing groups and policy
• Lab: Creating groups and users
• The Organization Key
• Additional Decryption Key (ADK)
• SSL/TLS and X.509 Certificates
• Ignition key
• Lab: Manage administrative keys
• Learn mode
• Mail proxies
• Server placement
• Mail flow
• Server monitoring and logging
• Protecting your Symantec Encryption Management Server
• Lab: Create a backup and review logs and daily status email
• Definition of policy chains and rules
• Rule conditions, actions, and key searches
• Default policy chains
• Adding custom chains to mail flow
• Adding custom chains to mail flow
• Custom chains and rules
• Lab: Manage mail flow and work with mail policies
• External users
• Key Not Found and direct actions
• Introducing Web Messenger
• Configuring Web Messenger
• Out of Mail Stream
• X.509 Delivery
• External delivery options
• Lab: Configure and work with Web Email protection
• What is directory synchronization
• How to use directory synchronization
• Managed key configuration
• Key usage and tokens
• Definition of enrollment
• Methods of client enrollment
• Lab: Configuring client enrollment
• System requirements
• Symantec Encryption Desktop installer
• Licensing Symantec Encryption Desktop
• Modifying the Symantec Encryption Desktop
• Lab: Download and install Symantec Encryption Desktop
• General Symantec Encryption Desktop options in Consumer Policy
• Updating policy settings
• How Symantec Encryption Desktop affects messaging infrastructure
• MAPI buttons
• What is Whole Disk Encryption
• Configuring Whole Disk Encryption
• Symantec Encryption Whole Disk Encryption for Mac OS X
• Symantec Encryption Whole Disk Encryption for Linux
• Lab: Configure Whole Disk Encryption
• Logon failure and reporting
• The WDE-ADMIN group
• The pgpwde command-line tool
• Recovery options
• Remote Disable and Destroy
• Configuring Remote Disable and Destroy
• Lab: Recover hard drive manually
• Encrypted folder creation
• How to configure Symantec Encryption Netshare
• Symantec Encryption NetShare Group Key
• Miscellaneous information about Symantec Encryption Lab: Configuring Symantec File Share Encryption
• PGP Zip
• PGP Shredder
• Shred Free Space
• PGP Virtual Disk
• PGP Portable Lab: Create and use a virtual disk. Use PGP Zip and PGP Shredder
• How Symantec Encryption Management Server Clustering works
• DMZ settings
• Cluster failover
• Web Email Protection inbox replication Lab: Configuring a cluster
• Introduction to the Support Knowledgebase and documentation library
• Symantec Encryption Management Server services and general overview
• Accessing the Command Line
• Debug logging
• VMWare Tools Lab: Configure a super user account to allow for SSH access
• Common commands and services
• Common services, problems and solutions
• Database access
• Database reporting
• Common installation problems
• General issues Lab: Simulate errors on Encryption Server
• Synchronization and Replication
• Cluster debug mode
• Failure to encrypt mail messages
• Mail queuing
• Open relay
• Mail routes
• Certificate issues
• Login problems
• Web Email Protection errors
• Managing services
• Symantec Encryption Desktop common problems
• The enrollment process
• Symantec Encryption Desktop installation problems
• Credentials problems
• Missing keyrings Lab: Simulate errors on Desktop
• The boot drive encryption process
• Symantec Drive Encryption recovery
• Symantec Drive Encryption startup problems
• Authentication problems
• Single Sign-On problems