Symantec Encryption Management Server 3.3 and Desktop 10.3: Administration

Partager cette formation
Détails de la formation

The Symantec Encryption Management Server 3.3 and Desktop 10.3 Administration course is designed to provide you with the fundamental knowledge and hands-on lab experience to install, administer, and troubleshoot the Symantec Encryption Management Server 3.3 and primary client product. The hands-on labs include exercises for installation and configuration of the Symantec Encryption Management Server and Symantec Encryption Desktop products, including policy-based messaging security, manual and directory-style user and group management, and Symantec Encryption Desktop policy and usage, including for the Symantec Encryption Whole Disk Encryption product. The course also covers troubleshooting of Symantec Encryption Desktop, including installation and enrollment problems, SymantecEncryptionWholeDiskEncryption,andcommonfilesandservicesthatmayneedtobemanipulatedorrepaired. Additionally, you are introduced to the following Symantec Encryption products: Key Management Services, Symantec Encryption Mobile, Symantec Encryption iOS Viewer and Endpoint Device Control.

Delivery Method

Instructor-led

Who Should Attend

This course is intended for those responsible for the installation, configuration, maintenance, or troubleshooting of Symantec Encryption Management Server or Symantec Encryption Desktop.

Prerequisites

An understanding of information security concepts and terminology helps you succeed in this course. Also, this course requires familiarity with networking, computing concepts and some Linux command line. Symantec recommends that students taking this course have at least one year of information technology experience.

Hands-On

This course includes practical exercises that enable you to test your new skills and begin to transfer them into your working environment, as well as several review exercises to help you remember what you have learned.

Course Objectives

This course provides instruction on Symantec Encryption Management Server 3.3 and Symantec Encryption Desktop 10.3. At the completion of the course, you will be able to:

• Describe the features, concepts, components, and terminology of both the Symantec Encryption Manage- ment Server 3.3 and Symantec Encryption Desktop 10.3 products.

• Install Symantec Encryption Management Server 3.3 and complete setup using the most commonly confi- gured options.
• Install a managed and customized Symantec Encryption Desktop 10.3 client.
• Configure, complete administration tasks for, and use Symantec Encryption Whole Disk Encryption and other Symantec Encryption Desktop features.

• Configure policy-based messaging security for internal and external recipients.
• Create and modify users, user policies, and groups using either manual or directory integration methods.
• Combine two or more Symantec Encryption Management Server into a cluster.

• Cryptography defined
• Caesar cipher
• Symmetric-Key cryptography
• Public-Key cryptography
• Symantec Public-Key cryptography
• Digital signatures
• Trust Models
• Keys and key signatures
• Passphrases
• Certificates

• Symantec Encryption Security products
• Symantec Encryption Management Server
• Symantec Encryption Desktop
• Symantec Encryption Command Line
• Symantec Encryption Mobile
• Symantec Encryption iOS Viewer

• Symantec Encryption Management Server installation steps
• System requirements
• Installing Symantec Encryption Management Server
• Configuring the Symantec Encryption Management Server
• Installing updates and upgrading the Encryption Server Lab: Post installation tasks

• Introducing consumers, users and devices
• Introducing groups and policy
• Lab: Creating groups and users

• The Organization Key
• Additional Decryption Key (ADK)
• SSL/TLS and X.509 Certificates
• Ignition key
• Lab: Manage administrative keys

• Learn mode
• Mail proxies
• Server placement
• Mail flow

• Server monitoring and logging
• Protecting your Symantec Encryption Management Server
• Lab: Create a backup and review logs and daily status email

• Definition of policy chains and rules
• Rule conditions, actions, and key searches
• Default policy chains
• Adding custom chains to mail flow
• Adding custom chains to mail flow
• Custom chains and rules
• Lab: Manage mail flow and work with mail policies

• External users

• Key Not Found and direct actions

• Introducing Web Messenger

• Configuring Web Messenger

• Out of Mail Stream

• X.509 Delivery

• External delivery options

• Lab: Configure and work with Web Email protection

• What is directory synchronization

• How to use directory synchronization

• Managed key configuration

• Key usage and tokens

• Definition of enrollment
• Methods of client enrollment
• Lab: Configuring client enrollment

• System requirements
• Symantec Encryption Desktop installer
• Licensing Symantec Encryption Desktop
• Modifying the Symantec Encryption Desktop
• Lab: Download and install Symantec Encryption Desktop

• General Symantec Encryption Desktop options in Consumer Policy
• Updating policy settings

• How Symantec Encryption Desktop affects messaging infrastructure
• MAPI buttons

• What is Whole Disk Encryption
• Configuring Whole Disk Encryption
• Symantec Encryption Whole Disk Encryption for Mac OS X
• Symantec Encryption Whole Disk Encryption for Linux
• Lab: Configure Whole Disk Encryption

• Logon failure and reporting
• The WDE-ADMIN group
• The pgpwde command-line tool
• Recovery options
• Remote Disable and Destroy
• Configuring Remote Disable and Destroy
• Lab: Recover hard drive manually

• Encrypted folder creation
• How to configure Symantec Encryption Netshare
• Symantec Encryption NetShare Group Key
• Miscellaneous information about Symantec Encryption Lab: Configuring Symantec File Share Encryption

• PGP Zip
• PGP Shredder
• Shred Free Space
• PGP Virtual Disk
• PGP Portable Lab: Create and use a virtual disk. Use PGP Zip and PGP Shredder

• How Symantec Encryption Management Server Clustering works
• DMZ settings
• Cluster failover
• Web Email Protection inbox replication Lab: Configuring a cluster

• Introduction to the Support Knowledgebase and documentation library
• Symantec Encryption Management Server services and general overview

• Accessing the Command Line
• Debug logging
• VMWare Tools Lab: Configure a super user account to allow for SSH access

• Common commands and services
• Common services, problems and solutions

• Common installation problems
• General issues Lab: Simulate errors on Encryption Server

• Synchronization and Replication
• Cluster debug mode

• Failure to encrypt mail messages
• Mail queuing
• Open relay
• Mail routes
• Certificate issues

• Login problems
• Web Email Protection errors

• Managing services
• Symantec Encryption Desktop common problems

• The enrollment process
• Symantec Encryption Desktop installation problems
• Credentials problems
• Missing keyrings Lab: Simulate errors on Desktop

• The boot drive encryption process
• Symantec Drive Encryption recovery
• Symantec Drive Encryption startup problems
• Authentication problems
• Single Sign-On problems


Détails de la formation